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applicom, Direct-Link, SST, and Brad Control

Industrial Communication Product Support Center

Find technical support for:

  • PLC Communications Modules
  • Network Interface Cards (NIC)
  • I/O Products (IP67)
  • Software Drivers
  • Ethernet switches, IP30 and IP67

How can we help you?


Download Center

This link is for downloading software, demo software, user manuals, quick-start guides, and technical notes. The Download Center can be searched by part number, protocol or keyword.

Support Request

This link is for technical inquiries and product support. You can initiate a support ticket and a member of our team will respond.

Get in touch with us


Our Worldwide Technical Support covers Europe, Middle East, Africa, North America, South America, and Asia. Our Support Teams have extensive knowledge in the commissioning, diagnostics, and configuration of our Automation products portfolio. They will be glad to assist you with any further questions you might have.

SOUTH / NORTH AMERICA

Molex Canada Ltd.
2220 University Ave East. Suite 400
Waterloo, Ontario N2K-0A8
Switchboard: + 1-877-427-0850
Direct line: +1-519-707-4300
Ticket Submission Email: ic.support.na@molex.com

EMEA (Europe Middle East & Africa)

Molex Incorporated
Zone d’Activité du Thuit Anger
185 H Voie Romaine
27370 LE THUIT ANGER
France
Switchboard: +33 2 32 96 04 20
Direct line: +33 2 32 96 04 23 (France)
Direct line: +33 2 32 96 04 22 (Other countries)
Ticket Submission Email: ic.support.eu@molex.com

ASIA

Molex Japan LLC
1-5-4 Fukami-Higashi 
Yamoto – Kanagawa
242-8585
Japan
Direct line : +81 46 265 2428
Ticket Submission Email : ic.support.as@molex.com

Molex Incorporated
No. 889, Ying Lun Road 
Wai Gao Qiao Free Trade
Pudong, Shanghai – 200131 
China
Direct line: +86 21 50480889 (ext 2808)
Ticket Submission Email : ic.support.as@molex.com